ITCI is one of the largest providers of customized training in the USA. Come see why we are rated an outstanding Training and Consulting company
Founder and President, Charles (Skip) Pettit, has been cited in Who's Who International, as well as the Yearbook of Experts, Authorities & Spokespersons |
NEW COURSE!
Introduction to JAVA Programming
Management & Supervision
- Customer Service Objectives
- Conflict Management Skills
- Building High-Performance Work Teams
- Mentoring for Staff Development
- Organizational Enhancement
- Performance Auditing / Executive Coaching
- Preventing Harassment in the Workplace
- Supervision & Group Performance
- Positive InterAction Management
- Basic Supervision
- Managing Conflict
- Strategic Planning -- Mission, Vision, Goals & Objectives
- Workforce Diversity
- Budgeting Skills for Managers:
- Federal Budget Process
- Federal Appropriations Law
- Budget Formulation
- Budget Execution
- Acquisition and Contracting
- COTR Procurement
- Writing Performance-Based Statements of Work (PBSOW)"
- Ethics and Integrity
- Fraud, Waste and Abuse
- Simplified Acquisition
- Contract Administration
- Independent Government Cost Estimating
Organizational Support
- Strategic Planning
- Risk Assessment
- Priority & Process Management
- Downsizing and Change Management
- Benchmarking
- OD Interventions/Needs Assessments
Program Management
- Basic Statistics
- Data Collection & Analysis
- Advanced Statistics
- Developing Work Breakdown Structures
- Introduction to Cost Estimating
- Introduction to Management of Risk
- Strategic Planning and Management
- Project Evaluation Planning
- Quality Team Member Training
- Quality Facilitator Training
- Quality Measurement Tools Workshop
- Process Action Team (PAT) Training
- Planning, Reviews and Inspection (PRI)
Teambuilding
- Communication Skills for Teams
- Building a Winning Team Environment
- Managing Diversity on Teams
- Self-Directed Work Teams
Negotiation, Mediation & Influence
- Alternative Dispute Resolution (ADR)
- Mediating Disputes
- Facilitator/Mediator Certification (40 hrs)
- Interest-Based Bargaining (IBB)
- Negotiations
- Getting to Yes
- Conflict Resolution
- Transformative Mediation
Customer Service
- Enhancing Customer Service
- Handling Irate Customers
- Resolving Conflicts with Customers
- Customer Service for Call Center Employees
Contracting and Procurement
- COTR Contracting Basics
- Basic & Advanced Contract Administration
- Simplified Acquisition
- Effective Contract Negotiations
- Ethics in Procurement
- Evaluating Technical Proposals
- How to Write Effective Statements of Work
- Independent Government Cost Estimating
Training can be provided nationwide or overseas.
To contact us:
Corporate Office: 301-428-0670
Fax: 301-972-3906
Cell: 301-928-5103
Email: Email ITCI
International Training Consortium, Inc.
14225 Bauer Drive
Rockville, Maryland
20853-2343
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Who We Serve: |
